Refund policy

At HypeHaven, we take pride in the quality and craftsmanship of every piece we create. We accept returns only under specific circumstances: if the item received is visibly damaged upon delivery, or if the selected size does not fit and alternative sizes are unavailable.

All returned items must remain unused, unwashed, and in their original packaging with all tags intact. Please note that we do not accept returns or exchanges for items that have been worn, washed, altered, or damaged after delivery.

If your selected size does not fit and your preferred size is available, we are pleased to offer an exchange. Exchange requests must be submitted within seven days of receiving the product, and the item must be in its original condition.

Customers are responsible for any shipping costs associated with returns or exchanges unless the return is due to a damaged product or an error on our part. To initiate a return or exchange, please contact our customer support team within 48 hours of receiving your order, providing your order details and clear photographs of the issue.

For further assistance or any questions, we invite you to reach out to us at [your customer support email or WhatsApp